Coffee et Al Limited, T/A Cortado is a company registered in Ireland under company registration number 598713 and with a registered address at 54 Upper Beaumont Drive, Ballintemple, Cork. Cortado is committed to protecting your privacy and ensuring that your personal data is protected at all times. Accordingly processing of such data through this website is carried out in line with our obligations under the General Data Protection Regulation (GDPR) (EU) 2016/679 (“GDPR”) and the Data Protection Acts 1988-2018 (collectively referred to as “the DPA”), as may be amended from time to time. The purpose of this Privacy Policy is to outline how we process any information you provide to us when you are using this website (cortado.ie)

Personal Information

Cortado will collect personal information that you voluntarily share on our website such as your name, company name, domain name, postal address, email address, phone number(s), postal code(s), your login details and billing and payment information, such as credit card information. This will be referred to as personal information.

Non-Personal Information

Cortado will automatically collect information every time you use our website through the use of Analytics which includes browsing statistics, the internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, demographic and geographic information, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page and other statistical data. Cortado does not combine information collected in this way with any personally-identifiable information. This information will therefore be referred to as non-personal information as you will not be personally identifiable from the information we collect about you in this way.

Purpose & Use of Personal Information

We will use personal information collected about you via our website for the following purposes:

On the basis of your consent, to process orders placed by you through the website or to provide you with information, products and/or services that you have requested, to include registering you as a user/customer or, where relevant, to respond to issues or queries raised by you through the website.

On the basis of our legitimate interest in the promotion and sustainability of our business as well as ensuring client satisfaction, to provide you with general information in relation to Cortado including information regarding our products, services and future promotions and to notify you of any changes to our services that might affect you (including any changes to this Privacy Policy).

Cortado has partnered with Stripe in order to process our orders. This means that you are sending your financial information to them. Please take the time to review their policies here

We will use non-personal information collected about you via our website for the following purposes:

To administer the website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

To improve the website and to ensure that content is presented in the most effective manner for you and for your computer;

To allow you to participate in interactive features of our website, when you choose to do so

As part of our efforts to keep our website safe and secure

Security & Data Retention

Security is of the upmost importance at Cortado and we protect your information using physical, technical and administrative measures . No person will access your personal data unless it is absolutely necessary to perform a specific task. Access to all personal data is restricted at every point possible but no platform is proven to be 100% secure.

Cortado will retain personal information for only as long as is required for each purpose.

Changes

Cortado reserves the right to amend statements relating to our policies and any changes will be posted on this page. Our customers will be alerted to these changes.

Contact Us

Please contact us on privacy@cortado.ie should you require additional information regarding our policies.

If you wish to make a complaint please do so via privacy@cortado.ie, we will review and respond as soon as possible.

If mail is your preferred option then please send any queries to Cortado, 54 Upper Beaumont Drive, Ballintemple, Cork.